Last Updated: March 2024
Grand Rise, operated by Suzhou Leihao Electromechanical Technology Co., Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.grandrise.hair or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We collect information that you provide directly to us when you use our website and services. This may include personal identification information such as your name, email address, telephone number, company name, job title, and any other information you choose to provide when contacting us or requesting our services. We also collect business-related information including project requirements, technical specifications, system architecture details, and other information relevant to providing our computer systems design and integration services.
When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes technical information such as your IP address, browser type and version, operating system, device identifiers, time zone settings, browser plug-in types and versions, and other technology on the devices you use to access our website. We also collect usage data including information about how you navigate through our website, which pages you visit, how long you spend on each page, what you click on, and other actions you take on our site.
We use the information we collect for various legitimate business purposes. Primarily, we use your information to provide, maintain, and improve our services, including responding to your inquiries, processing your requests for information, delivering our computer systems design and integration services, and communicating with you about projects, services, and technical matters. We analyze usage patterns and user behavior to enhance our website functionality, improve user experience, and develop new features and services that better meet the needs of our clients.
Your information helps us personalize your experience on our website and tailor our communications and service offerings to your specific interests and requirements. We use contact information to send you technical updates, security alerts, administrative messages, and information about our services that may be relevant to your business needs. We also use collected data for internal business purposes including market research, statistical analysis, quality assurance, and business development activities that help us better understand our market and improve our service delivery.
We process your personal information based on several legal grounds depending on the nature of the information and the context in which we collect it. When you engage our services or request information, we process your data to fulfill our contractual obligations or to take steps at your request before entering into a contract. We also process information where we have a legitimate business interest, such as improving our services, conducting business analytics, ensuring network and information security, and preventing fraud. In some cases, we may process your information based on your explicit consent, which you can withdraw at any time. Additionally, we process certain information to comply with legal obligations under Chinese law and international regulations applicable to our business operations.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers and business partners who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. These service providers may include hosting providers, email service providers, analytics services, payment processors, and technical consultants.
We may disclose your information when required by law, legal process, litigation, or requests from governmental authorities. We may also share information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any such change in ownership or control of your personal information.
We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication mechanisms, secure data storage systems, and employee training on data protection and security practices. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed. Generally, we retain contact information and communication records for the duration of our business relationship and for a reasonable period thereafter to handle any follow-up matters, comply with legal obligations, resolve disputes, and enforce our agreements. Technical and usage data may be retained for shorter periods and may be aggregated or anonymized for analytical purposes.
You have certain rights regarding your personal information under applicable data protection laws. You have the right to access the personal information we hold about you and to request a copy of this information. You can request that we correct any inaccurate or incomplete personal information. In certain circumstances, you have the right to request deletion of your personal information, though we may need to retain certain information for legal or legitimate business purposes. You can object to our processing of your personal information or request that we restrict processing in certain situations. Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing your request. You also have the right to lodge a complaint with a data protection supervisory authority if you believe we have not handled your personal information in accordance with applicable law.
Our business is primarily based in China, and your information is processed and stored on servers located in China. If you are accessing our website or using our services from outside China, please be aware that your information may be transferred to, stored, and processed in China where our servers and central database are located. By using our services, you consent to the transfer of your information to China and acknowledge that Chinese data protection laws may differ from those in your country of residence.
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve our website functionality, remember your preferences, understand how you use our site, and provide you with a better user experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our website and your ability to access certain features.
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Grand Rise. We are not responsible for the privacy practices or content of these third-party sites. When you click on a third-party link, you will be directed to that third party's website, and we encourage you to review their privacy policy before providing any personal information. This privacy policy applies only to information collected by our website and does not apply to any third-party websites or services.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information as soon as possible. If you believe we might have information from or about a child, please contact us immediately.
We reserve the right to modify this privacy policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the Last Updated date at the top of this policy. If we make material changes to how we collect, use, or share your personal information, we will notify you by posting a prominent notice on our website or by sending you an email notification. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: Grand Rise - Suzhou Leihao Electromechanical Technology Co., Ltd., Xingyu Road 81-4, Haiyu Town, Suzhou, Jiangsu Province, 215500, People's Republic of China. Email: contact@grandrise.hair, Phone: +86 15996830101. We will make every effort to respond to your inquiry promptly and address any concerns you may have about how we handle your personal information.